Wanted: Your Feedback!
Now that we have been around for a while, we would LOVE to hear any
feedback (suggestions, compliments, complaints, etc.) that you have
for us! Many of our webinar topics are derived from your
suggestions and input, but now we want to hear not only what topics
you want covered, but also what we can do to improve our site and
your experience with us. Please take a moment and click the
"Submit Feedback" button above to send us your thoughts. We thank you in
advance!
News & Updates
Established & Respected Presenters
All of our presenters are well established members of the court reporting community. Each brings with them YEARS of experience working with reporters and the Eclipse Software to ensure that your online training experience is as productive as possible!
All of our presenters are well established members of the court reporting community. Each brings with them YEARS of experience working with reporters and the Eclipse Software to ensure that your online training experience is as productive as possible!
Support Options
We strive to make your online experience with us as smooth and painless as possible. However, if you do encounter a problem with our site we offer a few different support options to you. The fastest and most efficient way to advise us of a problem, request an extension, or ask a general question is to use our online customer support system. If you need to reach us by telephone, that number is (800) 377-1525.
Submit a Customer Support Request
Submitting a customer support request to our technical staff is the fastest and easiest way to resolve your problem. You don't need to create an account or register, simply put in your email address, name and description of your problem and click send! A copy of your ticket will be sent to you and you can track its progress online if you wish. Additionally, when we address your issue you will be sent an email notifying you of that response.
Use the Support Request System For:
- Problems Logging In
- Lost or don't know your password
- Did not receive your CEU form
- Problems viewing the webinars
- Missing Webinars
- Requesting Extensions on Webinars
- ALL OTHER SUPPORT QUESTIONS NOT ADDRESSED ABOVE
Click here to submit a Customer Support Request
Browse our FAQs
Before submitting a trouble ticket to us OR sending us a contact request through our online form, we recommend that you first browse our section for Frequently Asked Questions to see if a solution to your issue has already been posted. The most common questions, like "How many CEUs are each webinar worth?" and "How do I access my recording?" have already been answered in great detail and you can save you time and frustration by checking here first.